Shipping & Delivery
Built to your spec. Shipped to your plan.
Every Narwhal is built when you order it — nothing sitting on a shelf. Once production starts, expect about 2.5 months from final payment to your driveway.
Final payment is collected when your production slot is assigned. Queue times vary with current demand.
Three delivery tracks
Pick the path that fits you.
Whether you want it at your door, want us to install it ourselves, or want a certified partner to handle it — the choice is yours.
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01
Ship to You
Direct delivery to your address.
- Zone-based shipping, calculated at checkout
- You arrange install (DIY or certified partner)
- Full ownership the moment it hits your driveway
Shipping: zone-based, priced at checkout
Best for DIY owners or buyers with an installer they trust.
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02
Ship to Our Facility
Free shipping to us. We install it. You pick up ready to roll.
- Free shipping when you ship to our facility
- Installation handled by the Narwhal team
- Factory-direct fit, tuned by the builders
Shipping: free (to our facility)
Best for buyers within driving distance who want factory install.
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03
Certified Install Partner
We coordinate with a certified installer near you.
- Zone-based shipping to the installer's shop
- Professional install — coordinated end-to-end by Narwhal
- Install handled and billed directly by your local partner
Shipping: zone-based, priced at checkout
Best for most buyers — seamless handoff, professional install, no tools required.
Order to driveway
How it actually unfolds.
No black box. Here's every step between checkout and your first load.
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01
Order placed
Day 0
Deposit secures your spot in the production queue. We confirm your configuration and truck fitment.
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02
Slot assigned
Varies with queue
When a production slot opens for your truck, we notify you and request final payment.
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03
Final payment
Clock starts here
Final payment collected. Your unit enters the build queue. The 2.5-month window begins.
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04
Build & ship
~2.5 months
Your topper is built, finished, and shipped to your chosen destination — home, our facility, or a certified partner.
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05
Install
Per your track
DIY, factory install, or certified partner. 2–4 hours typical. You're ready to load and go.
Coverage & install
Where we ship. How we install.
US and Canada, coast to coast. Install is coordinated, not outsourced — we connect you with a certified partner near you, or find one if we don't have one yet.
01 / Coverage
Where we ship
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United States
All 50 states. Zone-based shipping, priced at checkout based on your delivery address.
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Canada
Full Canadian coverage. Zone-based shipping rates calculated at checkout, cross-border handled.
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International
By inquiry. When order volume supports a bulk ship, we route internationally. Contact us to start the conversation.
02 / Install
How install actually works
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Coordinated, not outsourced
We connect you with a certified partner in your state. If we don't have one yet, we find and qualify one before your build ships.
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Certified, not random
Partners are trained on Narwhal fitment and wiring. No generic shop, no guesswork — just the right hands on your truck.
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Billed by the partner
Install is handled and billed directly by your local partner. Narwhal coordinates the handoff; the partner owns the install.
No hunting for a shop. No guessing. We handle the handoff so the truck arrives ready — not unfinished.